Noatum Logistics realized we could provide the customer a one-stop shop for all of their supply chain needs, from origin to destination.
We recognized that we needed to quickly fix their warehouse management process by greatly improving inventory flow as well as visibility for better planning and much greater flexibility.
Noatum Logistics added warehouse management services to the international freight forwarding and customs clearance services we already were providing. This gave the customer an end-to-end solution for their supply chain, which would allow for more control and visibility to their product.
As part of the warehouse management service, Noatum Logistics set up processes to handle and ship orders to the end customers, including rush orders with specialty needs. The Noatum Logistics services enable the customer to meet customers’ specific delivery requirements such as delivery appointments and carrier selection. Noatum Logistics also supports the customer’s e-commerce efforts, with Intranet orders sent directly to us for picking, packing and shipping.
As part of the Noatum Logistics service, the customer is able to get real-time data through a Web portal. This is used as a daily tool to assist the customer in tracking inventory, reporting shipped orders, and maintaining pre-determined inventory levels.
Noatum Logistics also helped the customer to quickly establish EDI connections with their large retail customers. EDI allows the customer to reduce operational costs, improve reporting accuracy and speed, and reduce cycle time from order placement to product delivery.
The customer and Noatum Logistics value continuous improvement in their collaborative relationship. Noatum Logistics remains receptive to our customer’s suggestions, making the relationship even more effective.