eCommerce logistics trends for 2022


Welcome 2022! It’s time to gear up for the new year to take your eCommerce business to the next level. There has been an unprecedented growth in the eCommerce industry since 2019 as the Covid-19 has rewritten normal shopper behavior, moving the offline shoppers to online. The market of online retail is predicted to grow steadily in 2022. How to cope with the increasing demand and standard of online shoppers? Let’s look at the eCommerce logistics trends that are going to rule in 2022.

A Growing Demand For 3PL Services

The demand for third-party logistics (3PL) services will continue to increase which allows merchants to manage large order volumes and achieve shorter delivery times with better inventory management. To meet these fulfillment demands, 3PL providers offer efulfillment solutions with value-added services in a higher adaptability and flexibility than ever.


Increasing Demand of Consumer Delivery Expectations

Last mile logistics is an important section in eCommerce logistics as it has a direct influence on the customer experience and satisfaction. Customers are having a higher expectation on the speed of delivery, expecting to receive their packages on the next day or even the same day they ordered with complete visibility on the delivery journey. With the increasing demand for a faster delivery service, last-mile delivery optimization will be on the top of the list of every eCommerce business in 2022.  More innovations such as drones, will be implemented to improve warehouse operation and logistics processes.

Technology Is an Enabler

Digital transformation is inevitable for today’s businesses and the logistics automation is expected to continue in 2022. To optimize fulfillment process, more advanced technologies such as robotics, artificial intelligence (AI) and machine learning are likely to be facilitated. Cloud-based inventory management systems are also the key to enhance operational efficiency by providing real-time and accurate information such as inventory level, order status, as well as delivery process.

Lessen Carbon Footprint

Carbon emission reduction is a global topic. More businesses prefer eco-friendly packaging materials such as recyclable or biodegradable materials alternative to traditional ones which take hundreds of years to decompose in landfills. Less packaging is also a trend. It can reduce waste and delivery cost as it weighs less to ship.


The application of new technologies is crucial to an eCommerce business being able to improve its productivity, management, operation, and most importantly, improve its profitability. It’s forecasted to have more companies to utilize warehouse automation technologies to enhance the operation effectiveness and efficiency while minimizing human errors that could have happened during the entire order fulfillment process.  Moreover, environmental issues will continue to escalate all over the logistics industry.

2021 was an exciting year for eCommerce, and so will be 2022. If you’re looking for professional advice on eFulfillment solutions, please feel free to reach out. Email: