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In today’s digital landscape, customer reviews are more influential than ever. Positive reviews can boost credibility and drive sales, while negative feedback, particularly around delivery issues, can deter new customers and damage brand reputation. How a business responds to reviews—especially complaints—significantly
As we enter the final quarter of 2024, global freight remains under pressure. Congestion and capacity constraints continue to strain supply chains, especially as shippers prepare for the peak season. Ocean freight demand remains strong, particularly on Asia-Europe and Asia-Americas routes.
The US East and Gulf Coast dockworker strike, which began on the 1st October 2024, has been temporarily resolved after three days of disruption, but the risk of further strikes remains. The strike, led by 45,000 members of the International Longshoremen’s
As tonight’s (30th September) midnight deadline approaches, marking the expiration of the existing labour contract, the shipping industry is bracing for potential strikes by the International Longshoremen’s Association (ILA) on the US East and Gulf coasts. With significant disruptions looming,
In an era defined by digital transformation and technological advancements, automation has emerged as a game-changer in the logistics industry. Automating logistics processes offers numerous benefits for businesses seeking to streamline operations, enhance efficiency, and stay ahead of the competition.
In today’s digitalised world, data analytics has emerged as a game-changer across industries, including logistics. The ability to collect, analyse, and derive actionable insights from vast amounts of data is revolutionising the way logistics companies operate, enabling them to optimize
Recent security threats involving incendiary devices in European parcel shipments have led U.S. and Canadian authorities to introduce new, stricter air cargo security measures. The action follows a German security alert that two incendiary devices were found in the parcel shipment
Labour disputes continue to cast a shadow over global supply chains, with potential strikes in Germany and the US threatening to disrupt key ports. While recent resolutions in Canada and India have provided temporary relief, the global shipping landscape remains precarious,
Air cargo shippers are racing to secure space ahead of the peak season, with air freight capacity already under pressure, amid the challenges of potential strikes and high demand. The latest IATA data shows a 14% year-on-year demand increase in July,
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